Returns & Refund Policy

Last updated: March 2026

Made-to-Order Products

Because all FIKFU products are printed on demand specifically for you, we cannot accept returns for change of mind, wrong size selection, or simply not liking the product.

Damaged or Defective Items

If your order arrives damaged, defective, or significantly different from what was shown on our website, we will make it right. We offer:

Free replacement of the defective item
Full refund if a replacement is not possible

How to Report an Issue

To report a damaged or defective item:

Email us at hello@fikfu.com within 14 days of receiving your order
Include your order number
Attach clear photos of the issue

We will review your claim and respond within 2-3 business days.

Refund Processing

Approved refunds will be processed to your original payment method within 5-10 business days. You will receive an email confirmation once the refund has been issued.

Lost Packages

If your order has not arrived within the estimated delivery window, please contact us. We will investigate with our shipping partner and either reship or refund your order.

Contact Us

For any return or refund inquiries, reach out to hello@fikfu.com.